OUR Services

Banking and financial services

Vision Consulting Group (VCG) is a one-stop shop solution’s provider for all your business needs.

We generate ideas, share best practices and quantify results by providing simple, tailored and practical solutions to support your business growth into digital transformation. We do understand our client’s business priorities and we always place them first.

We have a vast experience in launching and managing successful e-payment business at a wide range of clients both national and international levels from financial and non-financial institutions. Our services include Retail strategy formulation, Business Development, Project Management, Operational Excellency, Training & Capacity Building, Staff outsourcing and Talent Acquisition.

List of the services

Retail Strategy Formation

  • We help you review business modeling for Issuing and acquiring, your Credit policy and business procedures.
  • We work with you in forming your own retail strategy or offering a full revamp to your current one.
  • Offer a competitive analysis including market research, SWOT analysis and mystery shopping.
  • We help you put a proper monitoring and evaluation tools in place to ensure you sustain your growth.
  • Assess the Card selling approach for all your channels.
  • Design and review the Segmentation and Upgrade process along with the proper product allocation.
  • Structure proper staff incentive programs to help you achieve targets.

Business Development

  • Full review to your business P&L including schemes invoice assessment.
  • Review suppliers’ and partners’ contracts with recommendation on best SLA structure.
  • Product Proposition full review including portfolio valuation.
  • Prepare Product Business cases including P&L.
    Provide full suite of Data Analytics with KPIs and reporting.
  • RFP development and process management support (scheme and co-brand partners).
  • Offer Go-To Market strategy.
  • Portfolio upgrades & Segmentation.
  • Toolkit development.

Training & Capacity Building

  • We provide comprehensive knowledge to understand e-payment business along with wide range of other training such as CRM, Internal control process, VAT and TAX understanding and reporting and filling process.
  • AT VCG we offer a large panel of professional training and qualifying educational programs to be your unique way to source exclusive information and knowledge for your organization and your team.
  • Offer Basic, Advanced & Customized related Training courses including your own products’ value proposition (in Arabic, French & English).
  • Facilitate staff outsourcing solution for DSA, telesales and temporary staff.
  • Talent Acquisition service is one of our value added.

Operational Excellency

  • Run full assessment to the cards’ operational process.
  • Provide professional opinion for the best in class card center process & Internal Controls.
  • Help in implementing Workflow Automation solution.
  • Provide full internal control process review with corrective action plans.
  • Offer Product performance health check.
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